Apartment Life is a non-profit organization founded in 2000 that partners with residential property owners and managers to build community within apartment complexes across the United States. The organization operates on a unique model that places trained community coordinators, known as CARES Teams, in apartment communities to foster resident connections and enhance the living experience. The organization’s primary mission is to improve resident satisfaction and retention rates while creating meaningful relationships among neighbors. CARES Teams organize community events, welcome new residents, and provide practical assistance to residents, which has been shown to positively impact property performance metrics including resident retention and referrals. Apartment Life works with various types of multifamily properties, from luxury communities to affordable housing developments. Their services have been utilized by major property management companies and real estate investment trusts (REITs). The organization has expanded its presence to numerous metropolitan areas across the United States. Research conducted by independent firms has demonstrated that properties utilizing Apartment Life’s services typically experience higher resident satisfaction scores and reduced turnover rates. The organization’s model has been recognized within the multifamily housing industry for its innovative approach to community building and its positive impact on both residents and property owners’ bottom lines.