Triple Impact Connections is a customer service outsourcing company founded in 2009 and headquartered in Portland, Oregon. The company specializes in providing contact center solutions and customer support services for businesses across various industries, with a particular focus on mission-driven and sustainable companies. The company’s name reflects its three-fold approach to business: delivering positive impacts for clients, employees, and the environment. Triple Impact Connections operates as a certified B Corporation, demonstrating its commitment to meeting rigorous standards of social and environmental performance, accountability, and transparency. Their services include inbound customer service, technical support, order processing, and customer retention programs. The company employs a remote workforce model, allowing them to hire customer service professionals from across the United States while reducing their environmental footprint. Triple Impact Connections differentiates itself through its emphasis on hiring experienced U.S.-based agents and its focus on serving socially responsible businesses and organizations. The company maintains partnerships with various sustainable and eco-friendly brands, helping these organizations maintain high-quality customer relationships while adhering to their values-driven missions. The company’s business model has been recognized for combining profitable operations with positive social impact, particularly through its employment practices and support of environmentally conscious enterprises.